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Frequently Asked Questions

Got questions? We’ve got answers! Check out our Frequently Asked Questions to learn more about booking, payments, what’s included in our 360 Photo Booth packages, and everything you need to know to make your event unforgettable with In the Picture Moments! If you don’t find what you’re looking for, feel free to reach out—we’re here to help!

  • How do I book a 360 Photo Booth?
    Simply select a package from our options, pay the $75 non-refundable retainer to secure your date, and we'll get in touch to finalize the details. You can book directly through our website or contact us for assistance.
  • How far in advance should I book?
    We recommend booking as early as possible to ensure your desired date is available. However, we require bookings to be made at least 14 days in advance to allow enough time for planning and setup.
  • What is included in the 360 Photo Booth packages?
    All packages include customizable backdrops, props, branded video frames, lighting enhancements, music integration, instant sharing stations, online galleries, and an on-site booth attendant. Check out our package options for more details!
  • Do you require a deposit or retainer?
    Yes, a $75 non-refundable retainer is required to secure your booking. The remaining balance is due 14 days before the event.
  • What is your cancellation policy?
    Cancellations must be made 7 days prior to the event to receive a refund, minus the $75 non-refundable retainer. Cancellations made within 7 days of the event will result in forfeiture of the full payment.
  • Can I reschedule my event if something comes up?
    Yes! If you need to reschedule, you may do so within 3 months of the original event date, subject to availability. Your retainer and any payments will be applied to the rescheduled date.
  • How much space is needed for the 360 Photo Booth?
    We recommend a space of at least 10x10 feet with power to ensure there’s enough room for the booth, equipment, and guests to move around comfortably.
  • How long does it take to set up?
    We typically arrive 1-2 hours before your event to set up the 360 Photo Booth. This ensures everything is ready to go when your guests arrive.
  • Can guests instantly share their videos?
    Absolutely! Our packages include an instant sharing station, where guests can view and share their videos via email or text right after their session.
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