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Frequently Asked Questions

Got questions? We’ve got answers! Check out our Frequently Asked Questions to learn more about booking, payments, what’s included in our 360 Photo Booth packages, event add-ons and everything you need to know to make your event unforgettable with In the Picture Moments! If you don’t find what you’re looking for, feel free to reach out—we’re here to help!

  • How do I book a 360 Photo Booth?
    Simply select a package from our options, pay the $75 non-refundable retainer to secure your date, and we'll get in touch to finalize the details. You can book directly through our website or contact us for assistance.
  • How far in advance should I book?
    We recommend booking as early as possible to ensure your desired date is available. However, we require bookings to be made at least 14 days in advance to allow enough time for planning and setup.
  • What is included in the 360 Photo Booth packages?
    All packages include customizable backdrops, props, branded video frames, lighting enhancements, music integration, instant sharing stations, online galleries, and an on-site booth attendant. Check out our package options for more details!
  • Do you require a deposit or retainer?
    Yes, a $75 non-refundable retainer is required to secure your booking. The remaining balance is due 14 days before the event.
  • What is your cancellation policy?
    Cancellations must be made 14 days prior to the event to receive a refund, minus the non-refundable retainer. Cancellations made within 14 days of the event will result in forfeiture of the full payment.
  • Can I reschedule my booking if something comes up?
    Yes! If you need to reschedule, you may do so within 3 months of the original event date, subject to availability. Your retainer and any payments will be applied to the rescheduled date.
  • How much space is needed for the 360 Photo Booth?
    We recommend a space of at least 10x10 feet with power to ensure there’s enough room for the booth, equipment, and guests to move around comfortably.
  • How long does it take to set up?
    We typically arrive 1-2 hours before your event to set up the 360 Photo Booth. This ensures everything is ready to go when your guests arrive.
  • Can guests instantly share their videos?
    Absolutely! Our packages include an instant sharing station, where guests can view and share their videos via email or text right after their session.
  • Does In the Picture Moments offer more than just the 360 Photo Booth?
    Absolutely! In addition to our 360 Photo Booth, we offer a range of event add-ons to elevate your celebration: DJ Services: Keep the energy high with curated playlists and professional sound systems. Marquee Letters: Add a bold and personalized statement with illuminated marquee letters for your event. Audio Guest Book: Capture heartfelt messages from your guests in a unique and memorable way. Balloon Décor: Transform your venue with custom balloon installations that match your theme and style. Full Event Planning: Let us take the stress out of your big day by managing every detail to bring your vision to life. Whether you're hosting a birthday party, wedding, corporate event, or any special occasion, these add-ons are designed to create unforgettable moments for you and your guests!
  • Can I book these services individually, or do they need to be bundled with the 360 Photo Booth?
    While many clients choose to bundle these services with our 360 Photo Booth for a complete experience, most add-ons can also be booked individually to meet your event needs.
  • How do I add these services to my event package?
    Simply let us know which add-ons you’re interested in when you inquire about your event. We’ll create a customized package tailored to your preferences.
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